Privacy Policy for Northern Real Estate LLC
Effective Date: [Insert Date]
Introduction
Northern Real Estate LLC (“we,” “us,” “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, northernestates.ae (the “Site”). By using our Site, you agree to the practices outlined in this policy.
We do not request sensitive financial data such as credit card numbers, One-Time Passwords (OTPs), or other banking information. Any personal data provided by users is processed in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR) and UAE’s privacy regulations.
1. Who We Are
Our website address is: https://northernestates.ae.
Northern Real Estate LLC is a real estate service provider, operating under UAE law. We are committed to providing transparent and secure services to our users, including property inquiries, services, and information on our listings.
Contact Information:
- Email: support@northernestates.ae
- Website: northernestates.ae
2. What Personal Data We Collect and Why
We collect and process various types of personal data from users and visitors for the purpose of providing our real estate services and improving the user experience.
- Personal Information: We collect data such as names, email addresses, phone numbers, and other personal information when you submit inquiries, register on the site, or request property information.
- Transactional Data: This includes data about properties of interest and services requested.
- Technical Data: This may include your IP address, browser type, device type, location, and usage data to improve the Site and its functionality.
- Cookies: We use cookies for session management, user preferences, and analytics purposes. Users can opt-out or adjust cookie preferences through their browser settings.
We do not collect sensitive financial data such as bank account numbers or credit card details. Any financial transactions that require payment are processed through third-party services, and we do not store any sensitive payment data.
Legal Basis for Processing: We collect personal data based on your consent or the necessity of processing for contract performance, providing services, or fulfilling legal obligations.
3. How We Use Your Information
We use the information we collect for the following purposes:
- To Provide Services: Process your property inquiries, communicate with you about your requests, and provide relevant information.
- To Improve the User Experience: Tailor the content and services to your preferences, and ensure optimal functionality.
- To Send Updates and Marketing Communications: If you opt in, we may send you newsletters, property updates, or other relevant information. You can opt-out at any time.
- To Comply with Legal Obligations: We may use your data to comply with legal requirements, respond to law enforcement requests, and ensure the security of our website.
4. Who We Share Your Data With
We do not sell, rent, or share your personal data with third parties for marketing purposes. However, we may share your data with trusted third-party service providers to facilitate our services, such as:
- Real Estate Agents: When you inquire about a property, your contact information may be shared with relevant agents for follow-up.
- Payment Processors: For payment transactions, we use third-party payment services (e.g., credit card processors), but we do not collect or store sensitive financial data such as credit card numbers or OTPs.
- Analytics Providers: We may share anonymised data with third-party analytics providers for the purpose of improving website performance.
- Legal and Regulatory Authorities: We may disclose your information if required by law, legal process, or regulatory authority.
Note: We are not liable for any data that is mistakenly accessed or processed by unauthorised third parties. We take reasonable steps to safeguard your data but cannot guarantee 100% security.
5. Cookies
Our website uses cookies to enhance the user experience. Cookies may be used to:
- Remember your preferences (e.g., language, property preferences).
- Track usage for analytics purposes.
- Maintain session states when you log in or interact with our forms.
You can control cookies via your browser settings, but disabling them may affect your ability to use some parts of the Site.
6. How Long We Retain Your Data
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including legal and regulatory requirements.
- Property Inquiries: Retained for a period of six months to ensure efficient follow-up.
- Transactional Data: Retained for up to seven years for accounting and legal purposes.
- User Profiles and Communications: Retained for as long as you remain an active user or as required for legal purposes.
7. Your Rights Over Your Data
Under GDPR, you have the following rights regarding your personal data:
- Right to Access: You can request a copy of the personal data we hold about you.
- Right to Rectification: You can request corrections to any inaccurate or incomplete data.
- Right to Erasure: You can request that we delete your data, subject to certain legal exceptions.
- Right to Restrict Processing: You can request restrictions on how your data is used.
- Right to Data Portability: You can request a copy of your data in a structured format to transfer it to another provider.
- Right to Object: You can object to the processing of your personal data for certain purposes, including direct marketing.
To exercise any of these rights, please contact us at support@northernestates.ae.
8. Where Your Data Is Sent
We may transfer your data to third-party service providers outside of the European Union, particularly for hosting and support services. We ensure that any data transferred is protected through appropriate safeguards in compliance with GDPR.
9. How We Protect Your Data
We use reasonable security measures to protect your personal data from unauthorized access, disclosure, or destruction. This includes encryption, secure servers, and access control. However, no method of data transmission over the internet is 100% secure, and we cannot guarantee absolute security.
10. Disclaimers and Liability
Northern Real Estate LLC is not responsible for any data or personal information that may be inadvertently accessed or disclosed by unauthorized third parties. While we take reasonable steps to protect your data, we cannot accept liability for any breach of security resulting from external causes.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.
12. Contact Us
If you have any questions about this Privacy Policy or would like to exercise any of your data rights, please contact us:
- Email: support@northernestates.ae
- Website: northernestates.ae
